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In a rare shift, Amazon workers have joined local residents in petitioning against new data center builds, signaling an emerging conflict over the environmental footprint of AI expansion.

Amazon is investing $1 billion into a new team that embeds engineers with clients to deploy AI agents, marking a shift toward more hands-on, consultative service in the enterprise AI market.

Amazon's new Texas data center may include a private power plant, potentially becoming the largest climate polluter in the U.S. per recent reports.

Amazon is now using AI to generate product imagery in search results, a move that aims to streamline listings but raises questions about transparency and accuracy for online shoppers.

Facing potential obsolescence from Amazon, Best Buy pivoted to a service-first model in 2019. By leaning into in-store expert support, the retailer found a way to compete beyond simple price matching.

A new class action lawsuit alleges Amazon failed to obtain necessary consent for biometric facial recognition features in its Ring home security line.